Disability support that makes daily life easier
Personal care and community connections across Victoria
We provide practical, caring disability support that helps you stay confident at home, active in your community, and connected to the people and places that matter.
Learn More About Us
Discover our story and values, and why disability support in the Goulburn Valley feels more personal with our team.
Explore Our Services
Find the right mix of supports for home life, community access, or building new skills.
Make an NDIS Referral
Simple, supportive referral process so participants and carers can connect with us quickly.
A team built on care and experience
With many years of experience supporting people living with disability, we understand the importance of care that feels both reliable and personal. Every participant has their own routines, challenges, and goals, and our role is to listen and provide the right support to make life easier. From daily personal care to joining community activities, we focus on building trust and creating positive outcomes in every interaction.
Personal approach
We take the time to understand your needs and shape support around you.
Local knowledge
Our team is connected with local communities across Victoria.
Reliable support
You can count on us to be consistent, caring, and respectful every day.
Trusted Relationships
We focus on real results that make daily life easier and more enjoyable.
Services designed to fit your life
From home routines to social participation, our services are practical, flexible, and tailored to each participant.
Creative, engaging ways to connect with your community and try new things.
Opportunities to build friendships and share experiences in supportive settings.
Practical help to explore, secure, and maintain work or study opportunities.
Build skills for independence, from cooking to money management.
Referrals made simple
Referring someone to us is quick and supportive. Families, carers, and professionals can make an NDIS referral with ease, knowing we will follow up with understanding and care. We take the time to listen, explain options clearly, and create a pathway that feels right for the participant from the very beginning.
Why People Choose Us
Compassionate care
We provide support with warmth and respect in every situation.
Experienced team
Years of experience helping people live with confidence and independence.
Local and trusted
Strong community connections across Victoria.
Frequently Asked Questions
How do I know if I can access your services?
Many people are unsure where to begin with the NDIS, and that’s completely normal. If you have NDIS funding, you can usually access our services straight away. If you’re not sure how your plan works or what is covered, we’ll go through it step by step with you. Sometimes it can feel overwhelming to read through paperwork or try to make sense of funding categories on your own. Our team will take the time to explain things in everyday language, answer your questions, and make sure you feel confident about the options available. Even if you’re brand new to the NDIS, we’ll walk alongside you so you never feel like you’re doing it alone.
What areas do you cover?
We are based in the Goulburn Valley and provide support across Shepparton, Tatura, Mooroopna, Kyabram, Benalla, Nagambie, Numurkah, and surrounding towns. Living in a regional area can sometimes make services harder to reach, but we want to make sure you don’t miss out on the support you need. If you’re close to any of these towns and are unsure if we can come to you, just ask. We’ll do our best to make it possible, because we believe support should be local, accessible, and easy to fit into your daily life. Our goal is to make you feel connected to your community and confident that help is never too far away.
Can I choose the services I need?
Absolutely. Every participant has different needs, routines, and goals, and we respect that. Some people might want help with daily personal care at home, while others are more focused on transport, social participation, or preparing for work or study. You don’t have to choose everything at once, and you don’t have to fit into a set package. We’ll sit down with you to talk about what matters most right now, and then shape your supports around that. Over time, if your needs or goals change, we can adjust together. We see this as a partnership, where you always stay in control of the decisions about your life.
How does Supported Independent Living work?
Supported Independent Living, often called SIL, is about helping you live as independently as possible while still having the support you need each day. For some participants, this might mean sharing a home with others and having help with things like cooking, cleaning, or personal care. For others, it might mean more one-on-one support in your own home. The important thing is that it’s flexible and shaped around your independence and comfort. If you’re considering SIL, we’ll explain what it can look like in practice, talk through the pros and cons, and help you decide what feels right for you. It’s not about taking away control, it’s about giving you more confidence to manage life your way.
What if I need help with housing or tenancy?
Finding a safe and stable place to live is such an important part of life, but it can also be stressful when you’re dealing with applications, tenancy agreements, or landlord communication. We understand how much this can weigh on you and your family. That’s why we provide support to help you navigate the process without feeling alone. We can help you read and understand rental agreements, fill out forms, and even liaise with housing providers if needed. The goal is to make things less overwhelming and give you peace of mind that you’re not facing housing challenges on your own. Having a secure home means you can focus more on your wellbeing and daily life, and that’s what we want to achieve with you.
How do I make an NDIS referral?
Making a referral with us is designed to be simple and stress-free. Families, carers, and professionals can reach out on your behalf, or you can contact us directly if you prefer. Once we receive the referral, our team will get in touch for a friendly chat about your needs, goals, and what kind of support might work best for you. We know that starting something new can feel daunting, so we make sure the process is relaxed and clear at every step. You won’t be rushed or pressured to make decisions on the spot. Instead, we’ll give you time to think, ask questions, and feel comfortable with the choices being made. From the very beginning, we want you to feel heard, supported, and reassured that you’re in safe hands.
Where we work
We’re proud to offer disability support to participants right across Victoria. Our team provides flexible, person-centred care in both metropolitan and regional areas, making it easier for you to access the right support wherever you live. No matter your location, we’re committed to delivering compassionate, reliable assistance that helps you feel confident, connected, and supported in your daily life.
Let’s start the conversation
If you are looking for disability support that feels personal and practical, reach out today. A simple chat is all it takes to begin shaping the right support for you or someone you care for.
