Why Angel Reng Care feels different
Personalised support built on trust and understanding
Our story
Angel Reng Care was founded with a simple belief: that every person deserves support that feels personal, respectful, and truly focused on their goals. With years of experience in the disability sector, we have seen how the right support can ease daily challenges and open new opportunities. Our team is here to listen, to understand what matters most to you, and to provide care that fits your life.
Personal approach
We take the time to understand your needs and shape support around you.
Local knowledge
Our team is connected with local communities across Victoria.
Reliable support
You can count on us to be consistent, caring, and respectful every day.
Trusted Relationships
We focus on real results that make daily life easier and more enjoyable.
Our values
At Angel Reng Care, we put people first. That means creating strong connections with participants and families, working together to achieve positive outcomes, and always treating each person with kindness and respect. We believe support should not just be practical, but uplifting too. From helping at home to encouraging community participation, Angel Reng Care is committed to making every interaction meaningful. Our focus is on building trust and confidence so participants feel supported in every part of life.
Why People Choose Us
Compassionate care
We provide support with warmth and respect in every situation.
Experienced team
Years of experience helping people live with confidence and independence.
Local and trusted
Strong community connections across Victoria.
Where we work
We’re proud to offer disability support to participants right across Victoria. Our team provides flexible, person-centred care in both metropolitan and regional areas, making it easier for you to access the right support wherever you live. No matter your location, we’re committed to delivering compassionate, reliable assistance that helps you feel confident, connected, and supported in your daily life.
Frequently Asked Questions
How do I know if I can access your services?
Many people are unsure where to begin with the NDIS, and that’s completely normal. If you have NDIS funding, you can usually access our services straight away. If you’re not sure how your plan works or what is covered, we’ll go through it step by step with you. Sometimes it can feel overwhelming to read through paperwork or try to make sense of funding categories on your own. Our team will take the time to explain things in everyday language, answer your questions, and make sure you feel confident about the options available. Even if you’re brand new to the NDIS, we’ll walk alongside you so you never feel like you’re doing it alone.
What areas do you cover?
We are based in the Goulburn Valley and provide support across Shepparton, Tatura, Mooroopna, Kyabram, Benalla, Nagambie, Numurkah, and surrounding towns. Living in a regional area can sometimes make services harder to reach, but we want to make sure you don’t miss out on the support you need. If you’re close to any of these towns and are unsure if we can come to you, just ask. We’ll do our best to make it possible, because we believe support should be local, accessible, and easy to fit into your daily life. Our goal is to make you feel connected to your community and confident that help is never too far away.
Can I choose the services I need?
Absolutely. Every participant has different needs, routines, and goals, and we respect that. Some people might want help with daily personal care at home, while others are more focused on transport, social participation, or preparing for work or study. You don’t have to choose everything at once, and you don’t have to fit into a set package. We’ll sit down with you to talk about what matters most right now, and then shape your supports around that. Over time, if your needs or goals change, we can adjust together. We see this as a partnership, where you always stay in control of the decisions about your life.
How does Supported Independent Living work?
Supported Independent Living, often called SIL, is about helping you live as independently as possible while still having the support you need each day. For some participants, this might mean sharing a home with others and having help with things like cooking, cleaning, or personal care. For others, it might mean more one-on-one support in your own home. The important thing is that it’s flexible and shaped around your independence and comfort. If you’re considering SIL, we’ll explain what it can look like in practice, talk through the pros and cons, and help you decide what feels right for you. It’s not about taking away control, it’s about giving you more confidence to manage life your way.
What if I need help with housing or tenancy?
Finding a safe and stable place to live is such an important part of life, but it can also be stressful when you’re dealing with applications, tenancy agreements, or landlord communication. We understand how much this can weigh on you and your family. That’s why we provide support to help you navigate the process without feeling alone. We can help you read and understand rental agreements, fill out forms, and even liaise with housing providers if needed. The goal is to make things less overwhelming and give you peace of mind that you’re not facing housing challenges on your own. Having a secure home means you can focus more on your wellbeing and daily life, and that’s what we want to achieve with you.
How do I make an NDIS referral?
Making a referral with us is designed to be simple and stress-free. Families, carers, and professionals can reach out on your behalf, or you can contact us directly if you prefer. Once we receive the referral, our team will get in touch for a friendly chat about your needs, goals, and what kind of support might work best for you. We know that starting something new can feel daunting, so we make sure the process is relaxed and clear at every step. You won’t be rushed or pressured to make decisions on the spot. Instead, we’ll give you time to think, ask questions, and feel comfortable with the choices being made. From the very beginning, we want you to feel heard, supported, and reassured that you’re in safe hands.